Q: Can I have a sample for led flashlight?
A: Yes, we welcome sample order to test and check quality.
Q: Do you have any MOQ limit for led flashlight order?
A: Low MOQ, 1pc for sample checking is available
Q: Which payment means do you accept?
A: We accept paypal,T/T,Western Union etc, and bank will charge some restocking fee.
Q: How do I order products?
A: Contact your Customer manager or email to them. Then we will reply for you within 15mins.
Q: Who will deliver my order?
A: Items will be shipped by UPS/DHL/FEDEX/TNT.We may use other carriers as necessary.
Q: How long will it take for my item to reach me?
A: Please note that business days,excluding Saturday,Sunday and public Holidays, arecalculated in terms of delivery period.In general,It takes about 2-7 work days for delivery.
Q: How do I track my shipment?
A: We ship your purchase before the end of the next business day after you have checked-out. We would send email with tracking number, so you can check the progress of your delivery at the carrier’s web site.
Q: What should I do if my shipment never arrives?
A: Please allow up to 10 business days for your item to be delivered.
If it still does not arrive, please reach your customer manager or email to them.They will get back to you within 10mins.
Q: Is it OK to print my logo on led flashlight product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q: Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty to our products.